Booking T&C

Thank you for choosing to book with EASY HOTEL. We look forward to welcoming you to our family home. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.



The price is not includes with breakfast, full set menu breakfasts are available and we provide free RM5.00 breakfast for each person. you need to choose additionally during your booking. Vegetarians are welcome but we must know your requirements prior to arrival.

Cancellation of booking

By making your booking, our agreement is a legal contract and you agree to our terms and conditions.

Notice of cancellation of booking: providing we have at least 72 hours notice of cancellation, payments will be refundable. However if any guest fail to notify us about their cancellation,
The full payment will be charge as a no-show booking.

If you need to cancel the booking due to adverse weather conditions or exceptional family circumstances we are happy to transfer your booking to another date if at all possible should this be acceptable.

Booking Confirmation & Deposit

Currently we do not ask for a deposit but payment in full is required on Booking.
All bookings by email are confirmed by email. For get any information or help our live chat support is available 24/7
or more details email us at:

Check In & Check Out Procedure

Check in Time - 14:00 PM
Check Out Time: 12:00 PM
Early Check In before 12:00 PM Property charge RM10.00 per hour.
Late Check Out after 13:00 PM Property charge RM10.00 per hour.
Easrly check in and late check out are depend on availability occupancy.

Tourism Tax

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term / permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay.

This tax is not included in the room rate and must be paid upon check-in.

Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check In at the Property.

Non-availability of Accommodation

We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to find you alternative accommodation, if we were unable to find suitable accommodation our liability would not extend beyond this point.